Reach More Potential Customers Than Ever
With our effective marketing tools, designed especially for small businesses, you can reach more potential customers on Google and social media or via email
With our effective marketing tools, designed especially for small businesses, you can reach more potential customers on Google and social media or via email
new customers
With 12handz you’ll easily reach more people and get more customers to your business.
CUSTOMER RELATIONSHIPS
Build an ongoing relationship with your clients using our customer relationship management tool.
WEBSITE BUILDER
Creating a website that works hard and looks great is easy with 12handz. It’s completely DIY (no tech skills required) and includes essential marketing tools.
ONLINE BOOKING
Can’t pick up the phone? Let customers book your services online. Add your team’s calendars too. It couldn’t be easier.
Need a new logo? Skip the designer and get hands-on yourself. Choose the colours, pick a style and ta-dah, your unique logo is ready.
Need a new logo? Skip the designer and get hands-on yourself. Choose the colours, pick a style and ta-dah, your unique logo is ready.
Need a new logo? Skip the designer and get hands-on yourself. Choose the colours, pick a style and ta-dah, your unique logo is ready.
Need a new logo? Skip the designer and get hands-on yourself. Choose the colours, pick a style and ta-dah, your unique logo is ready.
12handz will help you to easily reach more people and get more customers to your business.
Our marketing features have been built with small businesses in mind. This means that they are effective and powerful – but easy to use. They are designed for business owners just like you, who need to deal with all aspects of their business – human resources, product, logistics and more – and aren’t professional marketers. That’s why they need marketing tools that work for them, rather than marketing tools that are hard work.
Absolutely. Our Google Ads DIY platform is designed to reach the most relevant customers and drive them to your website.
Our review generation feature also helps you generate more reviews, so new customers will search for your business and turn into leads.
Social media is another way to generate new business, with posts offering discounts or announcing new services and products.
Certainly. You can email your customers with special offers, give them a discount voucher for their birthday, or gently remind them that it’s been a while since they’ve made a purchase from your business.
Social media also gives you ample opportunity to engage with your customers. You wish them Happy Holidays, publish a discount code for your followers, or promote a new service or product—all on your social channels.
You can create both paid and free campaigns. Email, social media and even reviews are all free marketing channels which you can use. Google Ads are a paid marketing channel and will require a budget.
Google Ads requires you to type in your keywords, then asks you to write your ads from scratch. You then set up the campaign, managing it continously, choosing from several parameters. For it to work well, you need to customise your campaigns and keep optimising them, adjusting your budgets accordingly. You need to ensure you’re putting enough money in to drive traffic, while not spending over your budget, so your budget doesn’t get spent on expensive ads that don’t bring you leads.
The 12handz Google Ads DIY platform takes all that work off your hands. The platform will offer you keywords that are popular in your industry and area, and for your target audience/your clients. It will generate your ads and continuously optimise your campaign based on our AI engine. Plus, it generates a landing page for your campaign. So, you get the best results for your budget, without the work and time investment.
Yes, they will. Our Google Ads DIY platform knows how to use your budget, whatever the budget may be. It shows your ads to the most relevant leads, who are searching for a business just like yours. In fact, it manages your Google Ads campaigns for you, adapting your budget over time. All you need to do is help it by flagging which of the keywords that we propose for you and the leads you receive are relevant and which are not. It will do the rest for you.
Yes, you can! 12handz generates beautiful, professional landing pages, or mini-websites, for your campaigns. So, when your potential customers click on your ad, they will get to a web page that’s designed to retrieve their contact info and turn them into leads.
To generate a landing page, you just need to fill in some details about your business, your services and your products. Then, once the landing page is ready, you can customise the images and the text, so it’s a perfect fit with your business and your customers.
Yes, you can! You can change images using photos from an image library or pictures you’ve added yourself. You can also change the text of the email, so it’s a perfect fit to your business and to your clients.
Yes, you can! You can post to your profiles on Twitter, Facebook, LinkedIn, Instagram and Google Business—all through 12handz.
Build an ongoing relationship with your clients with our customer relationship management tool.
CRM stands for Customer relationship Management. It’s a set of digital tools designed to help you manage and nurture your customer relationships.
Yes, you can, and it’s easy. All you need to do is export your existing contacts to a CSV file and then import that file to your 12handz account. Another way to go is to import contacts from your mobile phone. You can also import contacts from your Google Business account.
You can easily export your contacts to a file and take them with you. You can also delete your contacts inside 12handz.
Your data is safe and belongs to you.
Data security is a top priority for us. We store all data in the cloud — i.e., on external Microsoft servers. This service is used by the likes of Asos, Pandora Jewellery, Marks & Spencer, and Boots, to name a few. Microsoft servers offer the highest industry standard of security, including data encryption, firewalls against cyber-attacks and automatic data backup. So, your data is secure and accessible to you only.
Should you choose to leave 12handz, you can always export your customer data or delete it.
The 360° Inbox captures all the messages you get on your website and allows you to respond quickly to customer requests and questions. Whether it’s a question about your services or products, a price estimate request or a payment—you can manage all those things through the Inbox.
Plus, the Inbox records every customer interaction, such as previous purchases, messages, bookings, etc. – so you know exactly what your customer’s last touchpoint with your business was and what you should do next. You can also send your customers forms and documents through the Inbox and manage all your interactions with them from one place.
Yes, you can, and it’s easy. All you need to do is export your existing contacts to a CSV file and then import that file to your 12handz account. Another way to go is to import contacts from your mobile phone. You can also import contacts from your Google Business account.
Yes, it does.
Your CRM connects with your calendar and online booking system, so you can get a full customer overview with the click of a button, from your calendar. This way, you can prepare your schedule to enable you to provide personalised customer service, based on each customer's preferences and past purchases.
Your CRM also connects to your marketing tools. This cuts down your manual labour, so you don’t have to add new leads manually to your contacts. The CRM does that for you as soon as a new lead leaves their details on your website. Your CRM also allows you to send review requests to existing customers and to view customer info with a click, when your clients leave a review.
Yes, it can. Your CRM connects with your calendar and online booking system, so you can get a full customer overview with the click of a button, from your calendar. This way, you can prepare your schedule to enable you to provide personalised customer service, based on each customer's preferences and past purchases.
Building a beautiful website with 12handz is so easy – anyone can do it! It’s completely DIY and it includes all the tools you need to get more customers.
Our DIY website builder was created with your business in mind. Your website will look slick and professional—and you can set it up in under an hour.
We have templates, colours and libraries you can use to build your website from scratch, in no time. If you don’t have images for your site, you can use the ones we have in our image library. If you’re not sure what to write about on your website, we have content libraries that will help you describe your business.
Using our website builder is fun and easy. And most importantly—you can have a new website up and running in an hour.
Yes, we do. We offer multiple templates, colour schemes and fonts that are in line with your business type. All you need to do is choose and customise the template to meet your business needs.
Yes, you can buy a custom domain through your 12handz account. If you already have one, you can simply connect it to your 12handz website.
Yes, in case you don’t have a custom domain, we will provide you with a URL and host your website for free.
Yes, your website comes with free image libraries you can use. You also have a text library that will help you describe your business.
We have created a few basic sections, such as an About page, Services, Products, Team Members, Gallery and more – but you can add any section or page you like and name it, as well as add images and content to it.
12handz has multiple marketing tools that will help you get your website noticed by potential customers.
One way to drive them to your website is through Google Ads, which put your business in front of people searching for a business like yours. You can also use email to tell customers about your new website or about new offerings and promotions.
Other effective ways to drive traffic to your website is through social media or by utilising your online reviews.
Let clients book your services online, even when you can't pick up the phone. If you have employees, add their calendars too – it's a cinch.
No, with 12handz you have branded online booking built into your website. This means that your customers can book directly on your site.
Your monthly fee covers unlimited users, each with an allocated calendar! We’re committed to your growth, so go ahead and add your entire team—at no extra cost.
Online booking allows your clients to book services or appointments with you 24/7. No need to monitor your phone or check your email or texts for appointment requests. You just set your business opening hours or each individual employees’ working hours and clients pick the date and time that works for them.
Online booking has other advantages, too. You can send automated reminders to your customers before an appointment or service to minimise no-shows.
Yes, it does. Our business calendar syncs your booking calendar to your private or work calendars (Google, Outlook, etc). You and your employees can not only sync, but set privacy mode to hide visibility of personal events.
Yes. You can create various categories and then add services to those categories. You can also add a description and details to each service, so that customers know exactly what to expect.
Each employee can be sent an invite and have their own platform and mobile-app login credentials, with different levels of permission, so they can only view the information you want them to and perform the actions you have authorised them to perform.
No, they don’t. It’s easy and quick to book you on 12handz. They don’t need to set up an account, just fill in their details and contact info.
Everything you wanted to know about 12handz
12handz is a guided-marketing tool for small businesses. It’s simple and easy to use, meeting all your digital marketing needs in one tool: CRM, online booking and payments, DIY website builder, automated marketing, social posting, review management and more. Using 12handz is intuitive and informative. It’s designed to take work off your hands and perform daily tasks for you, working to replace the extra hands you need in your business. It’s competitively priced for unlimited calendars.
It’s no problem. There is no cancellation fee. And we’ll always be happy to have you back when you’re good and ready. You can also choose to deactivate your account instead of deleting it. If you deactivate, you’ll still stop paying, but all your data will be saved, so you can hit the ground running if you choose to return.
If you can use a phone, you’ll be able to use 12handz. It’s that easy.
Our tool is fully DIY. When you sign up, our tool will ask you a few questions. Then it will tell you how to move forward with ease. But if you feel you need us, just drop us a line here and we’ll get back to you.
Because 12handz is the most advanced technology out there, designed to be fun and easy and cater to all your business needs in one tool. And because it’s competitively priced, for unlimited employees and calendars.
12handz provides all the professional help you need to manage and grow your business: CRM, online booking, staff management, DIY website builder, automated marketing, social posting, review management and much more.
Your data is safe and belongs to you.
Data security is a top priority for us. We store all data in the cloud — i.e., on external Microsoft servers. This service is used by the likes of Asos, Pandora Jewellery, Marks & Spencer, and Boots, to name a few. Microsoft servers offer the highest industry standard of security, including data encryption, firewalls against cyber-attacks and automatic data backup. So, your data is secure and accessible to you only.
Like all SaaS (Software as a Service) 12handz requires an internet connection and cannot be accessed without one.
Your monthly subscription
*No credit card needed
*Cancel any time
Slick DIY website
Online booking
Booking management
Online store & Online payments
CRM - Customer management
Email campaigns
Social posting
Facebook and Google integration
Review management
Performance dashboard
Customer support (available by live chat, email and phone)
Free domain for 1 year
Mobile app
