Ask Customers to Review Your SMB on Google Business via SMS

Having a lot of positive Google Business reviews helps you rank higher on Google searches and drive new customers to your business.

Check out how to run an SMS campaign to get your existing customers to post reviews.

How to create a direct link to your Google Business profile:

On your desktop:

1. On your computer, sign in to Business Profile Manager.

* If you have multiple profiles, open the profile you want to manage.

2. In the left menu, click Home.

3. In the “Get more reviews” card, you can copy your short URL to share with customers.

On your mobile:

1. On your mobile device, open the Google My Business app

* If you have multiple profiles, open the profile you want to manage.

2. Tap Customers >  Reviews.

3. In the top right, tap Share 

4. Copy your short URL to share with customers.

SMS campaign messages

Here are the messages you can use to ask your customers for a review:

Version 1

Dear <<first name>>, we value your business and would like to ask for a small favour: review us on Google Business. Here is the link to our profile____. Much appreciated!

Version 2

Dear <<first name>>, we appreciate having you as a customer, and that’s why your feedback is important to us. To tell us what you think, review us on Google Business: _____. Thank you and have a great day.

Version 3

Dear <<first name>>, thank you for being a loyal customer.  We would love to hear some feedback, so please review us on Google Business:______

Version 4

Dear <<first name>>, thank you for using our business.  To let us know how we did, please review us on Google Business:______