Ask customers via an SMS campaign to get Facebook reviews for your business

Having many positive Facebook reviews will help you get more business from Facebook and boost your brand’s credibility and reputation.

This is how you can ask your customers via SMS to add reviews to your Facebook business profile.

How to create a direct link to your Facebook reviews:


  1. Go to your business page
  1. Click Settings in the top-right corner
  1. Click Templates and Tabs in the menu on the left-hand side of the page
  1. Scroll down until you see Reviews, and then click the Settings button next to Reviews
  1. Make sure the toggle next to Show Reviews is On – this means that customers will be able to leave reviews on your page
  1. Click Copy URL under the title Share Reviews Tab – this is the link to your reviews tab on Facebook

SMS campaign messages

Here are some messages you can use to ask your customers for a review: 

Version 1

Dear <<first name>>, we value your business and would like to ask for a small favour: please review us on Facebook. Here is the link:____. Much appreciated!  

Version 2

Dear <<first name>>, we appreciate having you as a customer, and that’s why your feedback is important to us. To tell us what you think, please review us on Facebook: _____. Thank you and have a great day.  

Version 3

Dear <<first name>>, thank you for being a loyal customer.  We would love to hear some feedback, so please review us on Facebook:______ 

Version 4

Dear <<first name>>, thank you for using our business.  To let us know how we did, please review us on Facebook:______