Your CRM System

Use our CRM tool to improve your customer relationships – never miss an opportunity to upsell to customers again!

Engage with Your Customers and Grow Your Business

Things We Do

The 12Handz CRM system helps you manage customers in a smart and efficient way. We help you maintain, nurture and grow client relationships so you can remarket and upsell.

Things We Do

Are your contacts stored somewhere else? Just import them or add them manually to the 12Handz CRM.

Things We Do

Once they are there, we’ve created an automated system to keep on top of what’s important for your customers.


Connect with Customers – In One Place

Connect with Customers –
In One Place 

Interact with everyone using your 12Handz all-around inbox. It’s simple – you can see all your customer updates there, in one place.

Even if you have a website on another platform, we’ve designed the CRM so you’ll only need to log into one place – no need for unnecessary work!

Yes, Make it Personal 

Create and manage labels for your contacts. The more you categorise your contacts, the more you can have customised and meaningful interactions. You can filter your contacts to see their current status.

The CRM integrates with your email system so that you can send key messages and keep track of all communications. It also allows you to manage your customer reviews. Choose from pre-defined templates to make your email content informative and engaging with minimal effort.

Yes, Make it Personal


Sync Your Services  

If you create your website with us, all your information will automatically be updated in your CRM system. If you already have a website, you can still manage all your services through the CRM. If you have lots of services, just keep growing.

It all fits into 12Handz!

Using a CRM will help you nurture your leads and turn potential customers into paying ones.

Know What’s Right For Your Business


Everything you wanted to know about 12handz

12Handz is a guided-marketing tool for small and medium businesses. It’s simple and easy to use, meeting all your digital marketing needs in one tool: CRM, online booking and payments, DIY website builder, automated marketing, social posting, review management and more.

Using 12Handz is intuitive and informative. It is the only SMB marketing platform that gives you a free, personalised and professional marketing plan. Complete with all the tools to put it into practice, and expert help any time you need it.

Our marketing features have been built with small and medium businesses in mind. This means that they are effective and powerful – but easy to use. They are designed for business owners just like you, who need to deal with all aspects of their business – human resources, product, logistics and more – and aren’t professional marketers. That’s why they need marketing tools that work for them, rather than marketing tools that are hard work.

We champion British SMBs by guiding them to the right marketing for their business, saving them the time, money and effort wasted in doing it wrong.

We apply a unique combination of robust technology, our thorough understanding across industries, the SMB’s ambitions and human expertise to pinpoint each business’ most effective marketing activities. This is delivered, free, in a step-by-step plan, easily implemented via the 12Handz platform tools or by your assigned Marketing Expert.

We believe you don’t have to have big budgets to do clever marketing. You just need to know what marketing is right for you. Our personalised plans show small and medium businesses exactly what marketing they should be doing - and how to do it. And we make our free plan to champion small and medium businesses success.

SMBs struggle with marketing. It takes precious time. It eats scarce budgets. It demands know-how. And when it doesn’t give the right results, it’s frustrating. 12Handz solves all these problems. The entire platform is designed purely for SMBs to do marketing that actually benefits their businesses. Easily. Effectively. Efficiently.

12Handz costs £49 per month, but if you sign up now you will receive the first 3 months free!

Once the free trial ends, you will receive an email asking you to choose your payment method to make sure we can keep helping you execute great marketing that’s right for your business.

It’s no problem. There is no cancellation fee. And we’ll always be happy to have you back when you’re good and ready. You can also choose to deactivate your account instead of deleting it. If you deactivate,  you’ll still stop paying, but all your data will be saved, so you can hit the ground running if you choose to return. 

Yes, you can access your 12Handz account from any computer anywhere, as long as you have an internet connection.  

You can also download our mobile app for Android here or the  iPhone app  here.