Boost Recurring Business with Our Smart CRM and Inbox

Boost Your Business with Smart CRM and Inbox use our smart customer relationship hub to deliver extra value for your customers

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Personalise your service and sales

12handz makes CRM (customer relationship management) simple


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It’s simple to switch to the 12handz CRM. Just import your existing contacts into the CRM tool.


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Want to add notes about each contact, such as their preferences or past purchases? Go right ahead. This way, you can provide personalized service to your every customer and even use this info to sell them more similar products.


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Each time you get a new lead on your website, the CRM tool automatically saves it as a contact. All ready for you to follow up and turn them into a paying customer.

The Smart Inbox

Imagine an inbox that remembers every conversation between you and your customers.

Or captures each message sent via your website so you don’t miss a thing. And tracks your entire sales process, customer payments, past purchases and more. That’s the Smart Inbox. All your customer interactions. All in one place.

Sales Management

You can complete your entire sales process inside the Smart Inbox.

Send quotes and estimates. Respond to enquiries. Answer questions. Send payment links – and check they’ve been paid. From start to sale, you can do it all with the Smart Inbox.

Stay on top of forms and documents

Make managing paperwork simple.

Save contracts, agreements, forms and documents with the CRM tool and Inbox. Does something need signing? Send the document direct. And because everything’s automatically recorded on your client card and in the inbox, there’ll be no more missing files, messy paper or lost documentation.

How to get started?


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Sign up for 12handz


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Create your DIY website with a contact form


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Publish your site


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Import your contacts


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Start building better relationships with your customers




Everything you wanted to know about 12handz

12handz makes marketing easy for small businesses. With our practical tools and intuitive platform, we help you grow your business online – smoothly and simply.

12handz has everything you need for online marketing. We’ll get you up and running with Google Ads campaigns, email marketing, social media tools, review management and more. And then there are all our hard-working tools like a DIY website builder, e-commerce solutions, online payments, CRM, online booking... you name it, 12Handz has it. And they’re all so easy to use.

First, we get to know you and your business by asking a few simple questions. Then 12handz creates a Google Ads campaign for you, complete with a professional landing page designed to turn new leads into new customers. Naturally you can customise your ads and landing page.

Once your ads launch, the 12Handz algorithm constantly optimises your campaign to maximise your budget and attract the best potential customers.

All you have to do is check in with your new leads, and tell us which ones are most valuable to you and which keywords best reflect what your potential clients may be looking for. A couple of minutes a day should do the job.

Yes. The whole point of our Google Ads DIY platform is to reach the most relevant customers for your business and drive them to your own landing page. Our AI-driven algorithm cleverly optimises your budget, so your ads are shown to audiences who are searching for businesses like yours.

To help you convert those leads into customers, we create an engaging landing page for your campaign. And then there are all our 12Handz marketing tools to help drive even more customers your way. From email campaigns and social media tools to review generation features, these tools are designed to get your business in front of more users – and in turn, drive more new customers.

Yes. The great thing about our Google Ads DIY platform is that is makes the best use of any budget, big or small. In fact, it manages your Google Ads campaign for you, adapting your budget over time to deliver the best results by showing your ads to people actively searching for businesses like yours. The only thing you need to do is report back which of the recommended keywords best reflect what your potential clients may be looking for, and which leads are most relevant. We do the rest.

Some people do run campaigns directly on the Google Ads platform, writing their ads, researching keywords and managing the bidding on their keywords, setting up the campaign, and managing it all themselves. For campaigns to work well, they need to be constantly customised and optimised, otherwise you run the risk of wasting your budget on expensive keywords that don’t actually find you new customers.

The 12Handz Google Ads DIY platform does all that hard work for you.

Our platform identifies keywords popular in your industry and area, creates your ads and even lets our AI engine optimise your campaign. It also builds your business a landing page to drive all your new leads to. 12handz saves you time, work and hassle.

And of course, you can also customise your campaign and landing page.

12handz is free for your first month. The only cost in your first month is what you want to spend on your Google Ads. You choose the budget – between £5-£30 daily/ £150- £900 monthly.

After your free trial 12handz costs £35 a month, plus whatever you choose to spend on your Google Ads. You can adjust your Google Ads spend at any time.