our commitments to you

We strive to provide you with the best support. From onboarding to new features; if you have a question or concern, we’re here for you. While we may not know all the answers immediately (we’re only human 😊), we’ll move mountains to get them for you.

meet the team

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Team Member Yaniv Kalmek

Yaniv Kalmek

Online Success Consultant

I will teach you everything I know. And you will become a far greater Jedi than I could ever hope to be.

Let’s do it together
Team Member Michelle Javaherian

Michelle Javaherian

Online Success Consultant

“I am neither especially clever nor especially gifted. I am only very, very curious.”
-Albert Einstein

Let me guide you to a total lack of confusion.

Let’s do it together
Team Member Shimron Rozolio

Shimron Rozolio

Online Success Consultant

As our world changes technologically, real human interaction is becoming harder to find. When it comes to your business, you deserve some human answers to your questions.

Let’s do it together

Talk With Us

Working hours

Sunday-Thursday – 07:00-20:00 GMT
Friday – 07:00-13:00 GMT


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Find instant answers to your questions in the Help Centre

12handz help centre

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Everything you wanted to know about 12handz

12handz is a guided-marketing tool for small and medium businesses. It’s simple and easy to use, meeting all your digital marketing needs in one tool: CRM, online booking and payments, DIY website builder, automated marketing, social posting, review management and more.

Using 12handz is intuitive and informative. And it is the only SMB marketing platform that gives you a free, personalised and professional marketing plan. Complete with all the tools to put it into practice, and expert help any time you need it.

Our marketing features have been built with small and medium businesses in mind. This means that they are effective and powerful – but easy to use. They are designed for business owners just like you, who need to deal with all aspects of their business – human resources, product, logistics and more – and aren’t professional marketers. That’s why they need marketing tools that work for them, rather than marketing tools that are hard work.

We champion British SMBs by guiding them to the right marketing for their business, saving them the time, money and effort wasted in doing it wrong.

We apply a unique combination of robust technology, our thorough understanding across industries, the SMB’s ambitions and human expertise to pinpoint each business’ most effective marketing activities. This is delivered, free, in a step-by-step plan, easily implemented via the 12Handz platform tools or by your assigned Marketing Expert.

We believe you don’t have to have big budgets to do clever marketing. You just need to know what marketing is right for you. Our personalised plans show small and medium businesses exactly what marketing they should be doing - and how to do it. And we make our free plan to champion small and medium businesses success.

SMBs struggle with marketing. It takes precious time. It eats scarce budgets. It demands know-how. And when it doesn’t give the right results, it’s frustrating. 12Handz solves all these problems. The entire platform is designed purely for SMBs to do marketing that actually benefits their businesses. Easily. Effectively. Efficiently.

12Handz costs £49 per month, but if you sign up now you will receive the first 3 months free!

Once the free trial ends, you will receive an email asking you to choose your payment method to make sure we can keep helping you execute great marketing that’s right for your business.

It’s no problem. There is no cancellation fee. And we’ll always be happy to have you back when you’re good and ready. You can also choose to deactivate your account instead of deleting it. If you deactivate,  you’ll still stop paying, but all your data will be saved, so you can hit the ground running if you choose to return. 

Yes, you can access your 12handz account from any computer anywhere, as long as you have an internet connection.  

You can also download our mobile app for Android here or the  iPhone app  here.