our commitments to you

We strive to provide you with the best support. From onboarding to new features; if you have a question or concern, we’re here for you. While we may not know all the answers immediately (we’re only human 😊), we’ll move mountains to get them for you.

meet the team

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Team Member Tom Marcus

Tom Marcus

Online Success Consultant

“If you really look closely, most overnight successes took a long time.”  
-Steve Jobs

Walk with me, and I’ll shorten that time for you.

Let’s do it together
Team Member Yaniv Kalmek

Yaniv Kalmek

Online Success Consultant

I will teach you everything I know. And you will become a far greater Jedi than I could ever hope to be.

Let’s do it together
Team Member Michelle Javaherian

Michelle Javaherian

Online Success Consultant

“I am neither especially clever nor especially gifted. I am only very, very curious.”
-Albert Einstein

Let me guide you to a total lack of confusion.

Let’s do it together
Team Member Shimron Rozolio

Shimron Rozolio

Online Success Consultant

As our world changes technologically, real human interaction is becoming harder to find. When it comes to your business, you deserve some human answers to your questions.

Let’s do it together

Talk With Us

Working hours

Sunday-Thursday – 07:00-20:00 GMT
Friday – 07:00-13:00 GMT

Chat

Support Chat

Find instant answers to your questions in the Help Centre

12handz help centre

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FAQ

Everything you wanted to know about 12handz

12handz is a guided-marketing tool for small businesses. It’s simple and easy to use, meeting all your digital marketing needs in one tool: CRM, online booking and payments, DIY website builder, automated marketing, social posting, review management and more. Using 12handz is intuitive and informative. It’s designed to take work off your hands and perform daily tasks for you, working to replace the extra hands you need in your business. It’s competitively priced for unlimited calendars.

It’s no problem. There is no cancellation fee. And we’ll always be happy to have you back when you’re good and ready. You can also choose to deactivate your account instead of deleting it. If you deactivate, you’ll still stop paying, but all your data will be saved, so you can hit the ground running if you choose to return.

If you can use a phone, you’ll be able to use 12handz. It’s that easy.

Our tool is fully DIY. When you sign up, our tool will ask you a few questions. Then it will tell you how to move forward with ease. But if you feel you need us, just drop us a line here and we’ll get back to you.

Because 12handz is the most advanced technology out there, designed to be fun and easy and cater to all your business needs in one tool. And because it’s competitively priced, for unlimited employees and calendars.

12handz provides all the professional help you need to manage and grow your business: CRM, online booking, staff management, DIY website builder, automated marketing, social posting, review management and much more.

Yes, you can access your 12handz account from any computer anywhere, as long as you have an internet connection.

You can also download our mobile app for Android here or the iPhone app here .

Your data is safe and belongs to you.

Data security is a top priority for us. We store all data in the cloud — i.e., on external Microsoft servers. This service is used by the likes of Asos, Pandora Jewellery, Marks & Spencer, and Boots, to name a few. Microsoft servers offer the highest industry standard of security, including data encryption, firewalls against cyber-attacks and automatic data backup. So, your data is secure and accessible to you only.

Like all SaaS (Software as a Service) 12handz requires an internet connection and cannot be accessed without one.